When I was at the cash register the cashier was very helpful in taking me to the customer service desk so that I could talk to a manager to put in a commendation for the staff that have been so helpful
Had to stand in line a long time to pick up an item that I purchased online. But once it was my turn, the staff took really good care of me. Not only did they help me get my item to my car, but they had really good answers to questions that I had and helped me find some other items that I needed. They were very patient and helpful.
Staff member Don even took me to two different parts of the store to help me figure out how to get the right things for as I was going back toward the cash register another staff member asked me if he could help me in any way.
I was at the East Greenbush Home Depot, and i needed a key made. The customer service rep who directed me to the key section was very pleasant. These 2 stars are for him. I stood there for about 10 minutes wondering around looking for someone to help me. I finally find someone. I approach him and say "excuse me" and he looked me IN THE EYE and blatantly ignored me. He then proceeded to go look at the display of sinks towards the front... not only was it rude, but it was awful customer service.
Above and beyond, I would say, and I forgot to even ask his name. Hopefully, he will see this and recognize himself.
I went into the Home Depot in East Greenbush for the first time today. Each staff person I encountered was extremely helpful and very accommodating.
Good service. Very good. Simply lacking my lower size fridge pan. Pleasant environment also and great location.
I was looking for a throttle cable for my lawn mower. Couldn't find one so I asked a nearby employee of the store. He said they don't carry that item but he went online to the manufacturer website and found it. He printed the three pages for me to bring home.
The Home Depot is a US Hardware Store based in Rensselaer, New York. The Home Depot is located at 600 N Greenbush Rd, Rensselaer, NY 12144, USA.
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